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INSTANT I-SOFT®

Concentrated powdered dosing solutions for scale, corrosion and biofouling control

INSTANT Dosing Technology

One concentrated powder family. Five critical water-treatment areas.

INSTANT I-SOFT® is a family of concentrated powdered dosing formulations developed for drinking water, boilers, cooling systems, membrane pretreatment and integrated RED-OXY™ processes.

Scaling, corrosion and biofouling are interconnected challenges across the water cycle. Mineral deposits reduce heat transfer and membrane performance, corrosion damages metallic infrastructure, and deposits can create favourable surfaces for biofilm development. INSTANT I-SOFT® formulations combine application-specific antiscalants, dispersants, corrosion inhibitors, oxygen scavengers or microbial-control components. The dry products are diluted on site into dosing solutions, reducing the need to transport and store large volumes of water contained in conventional liquid formulations. Every I-SOFT® type has a different composition and must be selected using complete water analysis, equipment materials and operating conditions.

95% less transported water / Application-specific chemistry

INSTANT I-SOFT Introduction

One concentrated product family.
Treatment across the complete water cycle.

INSTANT I-SOFT® includes specialised formulations for municipal, residential, commercial and industrial dosing systems.

Potable and Process Water

Residual-hardness stabilisation, dispersion and corrosion control for municipal and commercial networks.

Hot-Water and Steam Boilers

Scale inhibition, alkalinity support, and volatile or non-volatile oxygen scavenging for boiler loops.

Cooling Towers and HVAC

Multifunctional scale, corrosion, and biological control for open and closed recirculating systems.

Reverse-Osmosis Systems

Advanced antiscalants and dispersants for brackish, seawater, and concentrate-recycle RO plants.

Heat Exchangers

Protecting thermal transfer surfaces from mineral scaling and fouling accumulation.

Industrial Water Reuse

Conditioning reclaimed process and wastewater streams for safe recycling.

Product Family

INSTANT I-SOFT® Formulations Overview

Comprehensive breakdown of formulation types, primary applications, and core functions.

Product Lineup Table
Product Primary Application Main Function
INSTANT I-SOFT®General water systemsScale inhibition, dispersion and corrosion control
I-SOFT® DWDrinking water and food systemsPotable-water scale and corrosion control
I-SOFT® ONHot-water boilers and closed loopsScale control with non-volatile oxygen scavenger
I-SOFT® OVSteam boilers and condensateScale control with volatile oxygen scavenger
I-SOFT® NBCooling waterAntiscalant, dispersant, corrosion inhibitor and non-oxidising biocide
I-SOFT® OBCooling-water shock treatmentOxidising microbial-control formulation
I-SOFT® ROMembrane pretreatmentRO antiscalant and dispersant
I-SOFT® ROBMembrane pretreatmentRO antiscalant with an oxidising microbial-control component
Five Specialised Solutions

Explore the Complete I-SOFT® Treatment Range

Select an application area below to review formulation details, operating guidelines, monitoring parameters, and document resources.

Drinking Water Treatment (INSTANT I-SOFT® & I-SOFT® DW)

I-SOFT® DW is the drinking-water-grade formulation developed for potable-water networks, food and beverage processing and compatible domestic systems. It combines residual-hardness stabilisation, dispersion and corrosion-control chemistry. Continuous proportional dosing is intended to keep selected sulfate, silica and hardness species in a controlled condition while supporting protective treatment of pipe surfaces.

Key Applications
  • Municipal drinking-water networks
  • Residential and commercial buildings
  • Food and beverage processing
  • Hot- and cold-water distribution & potable process water
  • Corrosion-risk management & sulfate/silica scale control
Operating Guidance
  • Standard solution preparation: 1 kg powder into 20 L water (~5% strength)
  • Published dosing range: 40–60 mL/m³ (Active concentration: ~2–3 mg/L)
  • Maximum temperature: up to 90°C | Silica/sulfate guideline: up to 500 mg/L
Recommended Monitoring

pH, alkalinity, calcium, magnesium, sulfate, silica, chloride, conductivity, iron, copper, lead, zinc, product residual/tracer, corrosion coupons, and consumer-tap metal concentrations.

Boiler Water Treatment (I-SOFT® ON & I-SOFT® OV)

I-SOFT® ON — Hot-Water Boilers and Closed Loops

Combines scale inhibition, corrosion control, alkalinity support and a non-volatile oxygen scavenger. Intended for hot-water boilers and closed heating systems using softened or FILTERSORB® SP3-conditioned makeup water.

Guidance: 1 kg into 20 L water; published dose: 20–120 mL/m³; hardness basis up to 600 mg/L; pH ~8.0–8.5 (Industrial use only).

I-SOFT® OV — Steam Boilers and Condensate Systems

Contains a volatile oxygen-scavenging formulation (CHZ-based, hydrazine-free) to support dissolved-oxygen removal, metal passivation and condensate pH control.

Guidance: 1 kg into 20 L water; ~56 mL/m³ of 5% solution per 1 mg/L dissolved oxygen (Industrial use only).

Boiler Monitoring

Dissolved oxygen, pH, alkalinity, conductivity, TDS, pressure, temperature, sulfite/scavenger residual, iron, copper, silica, blowdown rate, and condensate return quality.

Related Documents

Cooling Water Treatment (I-SOFT® NB & I-SOFT® OB)

I-SOFT® NB — Continuous Cooling-Water Treatment

Multifunctional cooling-water formulation containing antiscalant, dispersant, corrosion inhibitor, non-oxidising biocide, and tolyltriazole for copper-alloy protection. Feed rate: ~50 mL/m³ of makeup water; silica claim up to 300 mg/L.

I-SOFT® OB — Oxidising Shock Treatment

Periodic oxidising microbial-control treatment for cooling towers and HVAC circuits (~100 mL/m³). Often alternated with NB in a 3:1 programme.

Cooling-Water Monitoring

Cycles of concentration, conductivity, pH, alkalinity, calcium hardness, silica, sulfate, chloride, corrosion rates, treatment residual, ORP, heterotrophic plate count, Legionella indicators, and blowdown volume.

Related Documents

Membrane Treatment (I-SOFT® RO & I-SOFT® ROB)

I-SOFT® RO & ROB Antiscalants

Concentrated powdered antiscalants developed for RO feed water containing silica, sulfate, barium, and strontium. ROB adds an oxidising microbial-control component (requires polyamide membrane compatibility check).

Guidance: Standard preparation: 1 kg into 20 L water (~5% strength); feed range: 10–40 mL/m³ (10 mL/m³ guideline for TDS up to 2,000 mg/L).

Membrane Monitoring

Feed/permeate/concentrate conductivity, normalised permeate flow, normalised DP, salt rejection, Ca, sulfate, Ba, Sr, reactive/colloidal silica, saturation indices, SDI, turbidity, biofilm indicators, antiscalant residual, and oxidant residual.

RED-OXY™ Treatment Integration

INSTANT I-SOFT® may be used as a supporting conditioning step in selected RED-OXY™ treatment programmes where oxidation causes dissolved metals, hardness minerals or organic matter to form suspended reaction products. The I-SOFT® component helps control secondary precipitation and disperse generated solids.

Potential Functions
  • Control secondary mineral precipitation following oxidation
  • Disperse selected reaction-generated particles
  • Support scale control in RED-OXY™ recirculation systems
  • Protect downstream pipes and heat exchangers
Required Validation
  • Confirm compatible I-SOFT® formulation with RED-OXY™ product
  • Perform jar testing before full-scale use
  • Check for unwanted consumption of oxidant
  • Verify that dispersing contaminants does not interfere with removal
Four Treatment Functions

Four core functions across the I-SOFT® product family

Threshold scale inhibition (SCALE-DELAY)

Application-specific formulations interfere with nucleation, crystal growth or precipitation of selected scale-forming salts.

Deposit dispersion (DISPERSA)

Dispersing components help keep selected fine particles suspended so they can leave through blowdown, concentrate or filtration.

Corrosion-risk management (CORRO-GUARD)

Selected formulations include corrosion inhibitors, alkalinity builders or oxygen scavengers matched to drinking-water, boiler and cooling applications.

Application-specific microbial control (BIO-CONTROL)

NB, OB and ROB variants add non-oxidising or oxidising microbial-control functions where legally approved and technically compatible.

Treatment Science

Threshold inhibition, dispersion and corrosion control

INSTANT I-SOFT® formulations do not simply “soften” water. They modify precipitation, dispersion, corrosion or oxygen chemistry according to the selected product.

  • Scale Supersaturation – Scale occurs when ions exceed mineral solubility ($Ca^{2+} + CO_3^{2-} \rightleftharpoons CaCO_{3(s)}$ and $Ca^{2+} + SO_4^{2-} \rightleftharpoons CaSO_{4(s)}$); antiscalants delay precipitation without removing ions.
  • Threshold Inhibition – Low antiscalant concentrations adsorb on crystal-growth sites, delaying nucleation and crystal development during system residence time.
  • Dispersion – Dispersants reduce particle agglomeration and deposition, requiring suspended material to leave through blowdown, concentrate or backwash.
  • Corrosion & Oxygen Control – Corrosion inhibitors support surface passivation, while oxygen scavengers react with dissolved oxygen in boilers (performance depends on pH, temperature, and metallurgy).
INSTANT I-SOFT Science and Technology
Technical Library

Download INSTANT I-SOFT® documents

Published Packaging Specifications
Packaging Type Contents Pallet Configuration / Gross Weight
Box4 × 5 kg bags (20 kg total)48 boxes per pallet (~1,080 kg gross)
Drum60 kg net drum18 drums per pallet (~1,163 kg gross)
Custom packagingApplication-dependentAvailable on request

Explore the INSTANT I-SOFT®
treatment family

Loading Poster Library…
Scaling, Corrosion and Biofouling
January 2019

Scaling, Corrosion and Biofouling

Understanding the three interconnected challenges in modern water systems.

INSTANT I-SOFT Drinking Water
January 2019

INSTANT I-SOFT® Drinking Water

Scale stabilisation and corrosion-risk management for potable-water networks.

Hot-Water Boiler Protection
January 2019

Hot-Water Boiler Protection

Non-volatile oxygen scavenging, scale inhibition and alkalinity control.

Steam and Condensate Treatment
January 2019

Steam and Condensate Treatment

Volatile oxygen scavenging and condensate-system protection.

Cooling-Water Chemistry
January 2019

Cooling-Water Chemistry

Scale, corrosion and microbiological control for open recirculating systems.

Membrane Scale Prevention
January 2019

Membrane Scale Prevention

Protecting RO systems from silica, sulfate, barium and strontium deposits.

Dry Powder vs Liquid Chemicals
January 2019

Dry Powder vs. Liquid Chemicals

Reducing transported water, storage space and packaging demand.

I-SOFT with RED-OXY
January 2019

I-SOFT® with RED-OXY™

Application-specific integration of oxidation, dispersion and scale control.

Frequently
Asked Questions

Essential information about INSTANT I-SOFT® selection, preparation, dosing and monitoring.

Contact Support
What is INSTANT I-SOFT®?
It is a family of concentrated powdered water-treatment formulations for scale, corrosion, oxygen and biofouling control.
Is every I-SOFT® product the same?
No. DW, ON, OV, NB, OB, RO and ROB have different functions and potentially different active ingredients.
Does INSTANT I-SOFT® soften water?
It generally controls scale without removing all calcium and magnesium. Total-hardness measurements may therefore remain largely unchanged.
How is the dosing solution prepared?
The brochure generally specifies dissolving 1 kg in 20 L of suitable water. The exact procedure must follow the product-specific technical data sheet.
Can I use one dose for every water source?
No. Dose depends on water chemistry, temperature, recovery, cycles of concentration, residence time and treatment target.
Which product is used for drinking water?
I-SOFT® DW is the potable-water formulation, subject to current certification and maximum-use-level requirements.
What is the difference between ON and OV?
ON uses a non-volatile oxygen scavenger for hot-water or closed-loop systems. OV uses volatile chemistry for steam and condensate systems.
What is the difference between NB and OB?
NB is described as a continuous cooling-water formulation with a non-oxidising biocide. OB is intended for periodic oxidising shock treatment.
What is the difference between RO and ROB?
RO is an antiscalant/dispersant. ROB adds an oxidising microbial-control component and requires membrane-compatibility approval.
Does I-SOFT® eliminate the need for cleaning?
No. Correct dosing can reduce deposition, but membrane, boiler and cooling systems still require monitoring and may need cleaning.
Is the complete family NSF-certified?
Certification must be checked for each exact formulation. One product certificate should not be applied automatically to the entire family.
What should be monitored?
Monitor treatment residual, pH, conductivity, scale-forming ions, corrosion indicators, microbial parameters and equipment-specific performance.

Get the correct INSTANT I-SOFT® formulation

Effective dosing starts with complete water chemistry and application data.

Send us your water characteristics (hardness, alkalinity, silica, sulfate, temperature) and system application (drinking water, boiler, cooling tower, RO). Our specialists will help select the correct I-SOFT® formulation for your facility.

Concentrated Chemistry for Complete Water-System Protection

Water treatment facility overview